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  Forum  Risque Support  Back Office  BO Kenerl - Kernel Workflow Definition
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New Post 5/26/2008 1:12 PM
Unresolved
  wchiu
1 posts
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BO Kenerl - Kernel Workflow Definition  

hi, can anyone tell me how to efficently perform TroubleShooting for Work Flow Definition problem?

I.e. Cannot determine the final stauts of the transaction #4108 due to event because there is no transition starting with status Checked FM in the workflow SOPHIS VALUE STANDARD WF

How can I tell exactly which entry in workflow definition it is referring to?

 
New Post 5/26/2008 2:48 PM
  Philippe Bonneau
254 posts
www.ebsys.fr
1st Level Poster


Re: BO Kenerl - Kernel Workflow Definition  

Hi,

As assumption, I guess that you are getting this problem using Sophis Value from the end user side (not using the XML gateway for instance). "starting with status Checked FM" means that there is no way to go from the 'No status' - the initial state of a deal -  to directly 'Checked FM' one. Then, you should take a look at your Sophis Value Standard workflow configuration and see if there is a way to go from no status to checked FM.

Otherwise, I agree, debugging the Workflow is quite difficult and takes time... Sometimes, by setting the verbosity to debug, you could get some supplementary traces. It could be a good enhancement to have tools to debug it...

Rgds,
Philippe

 
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